Your satisfaction is our priority. Learn about our easy return process and refund policy.
Return within 7 days of delivery
100% money-back guarantee
We cover return shipping
We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return it within 7 days of delivery for a full refund.
Email us at [email protected] or call +966 123 456 789 with your order number and reason for return.
We'll send you a Return Authorization Number (RAN) and return shipping label via email within 24 hours.
Securely pack the item in its original packaging with all accessories. Include the RAN in the package.
Use the prepaid shipping label we provided. Drop it off at any authorized carrier location or schedule a pickup.
Once we receive your returned item, we'll inspect it and process your refund within 3-5 business days.
Refunds will be issued to your original payment method. Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear in your account.
Need a different size or color? We make exchanges easy! Simply follow the return process above and place a new order for the item you want. This ensures you get the new item as quickly as possible.
If you're exchanging due to a defect or error on our part, contact us and we'll expedite the exchange at no cost to you.